No refund or exchange in all of our in-house special made tuxedos and suits.
How long will it take to get my tuxedo or suit?
Please allow 25-35 business days for your Liam Michael white label tuxedo or suit to be manufactured plus shipping time to your destination or 20-25 business days for your Liam Michael black label made to order tuxedo or suit to be manufactured plus shipping to your destination.
Is the shipping fee included with my order?
No. There is a $20 shipping fee which you pay during checkout.
What should I do if I do not know what size to order?
Easy, give us a call at (301) 433-8646 or send us an email at comments@thegentsclosetweb.com and let us assist you in making sure you get the correct size.
Are your suits/tuxedos made to measure?
No, The Gentlemen’s Closet in-house tuxedos and suits are not “made to measure” but instead made to order. Our made to order tuxedos and suits are ready to wear garments that introduce customization options. Basically, a basic or standard pattern using our in store "try-on" sample suits. We utilize our "try-on" sample suits to take your measurements and adapt the pattern to you. The finished product should fit your height and basic shape, but it will not be 100% specific to your body. A second fitting/*alteration might be necessary to get the perfect look you are looking for. This option is more expensive than purchasing a tuxedo or suit from off the rack, but it is much less expensive than a custom tuxedo or suit.
*Additional alteration cost is not included.
Are they slim or regular fit?
Our tuxedo and suits are regular fit.
Can I order a slim fit tuxedo or suit?
No, you will have to make the necessary adjustments based on your personal specifications.
Is tailoring included in the cost of the tuxedo or suits?
No, tailoring is not included in the cost of our tuxedos or suits
Can I change the fabric color of the jacket or pants, buttons, lapel color, etc. to my tuxedo or suit?
Yes, but with a replacement cost. Please give us a call and let one of our great customer service representatives assist you.
I know there are no refunds or exchanges, but what happens if one of the garments does not fit me properly due to sizing?
No worries, you can just purchase that specific garment, please allow the necessary manufacturing time frame based on your order for that garment to be manufactured plus shipping time to your destination.
What are the garment replacement fees and how much does it cost?
Contact us at (301) 433-8478 or (443) 388-8478 for cost.
How far in advance should I place my order?
We recommend placing your order at least 3 to 4 weeks in advance, that will give you enough time to make the necessary alterations, so you look fantastic. Or you can visit our great men's clothing boutiques and select one of the many great pieces we have available at our stores.
What are your store's business hours and contact information?
7935 Central Ave.
Capitol Heights, MD 20743
(301) 433-8478
Comments@thegentsclosetweb.com
Business Hours: Tuesday thru Saturday from 11am to 7pm
217 N. Charles Street.
Baltimore, MD 21201
(443) 388-8646
tgcbaltimore@thegentsclosetweb.com
Business Hours: Tuesday thru Saturday from 11am to 6pm
We are in the business of selling happy moments and memories while delivering outstanding customer service.
