No refund or returns in any of our Liam Michael white label tuxedos and suits, Liam Michael black label tuxedos and suits or our Liam Michael black label made to order collection.
How long will it take to get my tuxedo or suit?
Please allow 25-35 business days for your Liam Michael white label tuxedo or suit to be manufactured plus shipping time to your destination or 20-25 business days for your Liam Michael black label made to order tuxedo or suit to be manufactured plus shipping to your destination.
Is the shipping fee included with my order?
No. There is a $20 shipping fee which you pay during checkout.
What should I do if I do not know what size to order?
Easy, give us a call at (301) 433-8646 or send us an email at comments@thegentsclosetweb.com and let us assist you in making sure you get the correct size.
Are your suits/tuxedos made to measure?
No, The Gentlemen’s Closet in-house tuxedos and suits are not “made to measure” but instead made to order. Our made to order tuxedos and suits are ready to wear garments that introduce customization options. Basically, a basic or standard pattern using our in store "try-on" sample suits. We utilize our "try-on" sample suits to take your measurements and adapt the pattern to you. The finished product should fit your height and basic shape, but it will not be 100% specific to your body. A second fitting/*alteration might be necessary to get the perfect look you are looking for. This option is more expensive than purchasing a tuxedo or suit from off the rack, but it is much less expensive than a custom tuxedo or suit.
*Additional alteration cost is not included.
Are they slim or regular fit?
Our tuxedo and suits are regular fit.
Can I order a slim fit tuxedo or suit?
No, you will have to make the necessary adjustments based on your personal specifications.
Is tailoring included in the cost of the tuxedo or suits?
No, tailoring is not included in the cost of our tuxedos or suits
Can I change the fabric color of the jacket or pants, buttons, lapel color, etc. to my tuxedo or suit?
Yes, but with a replacement cost. Please give us a call and let one of our great customer service representatives assist you.
I know there are no refunds or exchanges, but what happens if one of the garments does not fit me properly due to sizing?
No worries, you can just purchase that specific garment, please allow the necessary manufacturing time frame based on your order for that garment to be manufactured plus shipping time to your destination.
What are the garment replacement fees and how much does it cost?
Contact us at (301) 433-8478 or (443) 388-8478 for cost.
How far in advance should I place my order?
We recommend placing your order at least 3 to 4 weeks in advance, that will give you enough time to make the necessary alterations, so you look fantastic. Or you can visit our great men's clothing boutiques and select one of the many great pieces we have available at our stores.
What is the difference between our Liam Michael white label tuxedos and suits vs. Liam Michael black label tuxedo and suits?
Our Liam Michael white label tuxedos and suits are customizable. The customer has the ability to select a range of fabrics (solid, jacquard, satin) for any component of our tuxedos and suits. For example, the customer can change the lapel fabric, jacket or pant color, and add piping to the pants. The process involves a consultation at our stores in which customers:
1. Select the style tuxedo or suit from our Liam Michael white label collection.
2. Select their own fabrics from our swatches.
3. Obtain the proper measurements based on available try-ons.
Our staff will go over the entire consultation process. The customer must sign our consultation agreement contract. The contract is mandatory for garment manufacturing. Payment must be made in full at the time of the consultation.
The Liam Michael black label collections are the higher level of tuxedos and suits based on the standard 6 drops. For example, jacket size 46 and pant size 40. We also offer a Liam Michael black label made to order customization option. Please visit the Liam Michael Black Label Made to Order tab for more information.
What are your store's business hours and contact information?
7921 Central Ave.
Capitol Heights, MD 20743
(301) 433-8478
Comments@thegentsclosetweb.com
Business Hours: Tuesday thru Saturday from 11am to 7pm
217 N. Charles Street.
Baltimore, MD 21201
(443) 388-8646
tgcbaltimore@thegentsclosetweb.com
Business Hours: Tuesday thru Saturday from 11am to 6pm
1125 9th Street, NW,
Washington, DC 20001
(202) 450-1834
TGCWashingtonDC@thegentsclosetweb.com
Business Hours: Tuesday thru Saturday from 11am to 6pm
We are in the business of selling happy moments and memories while delivering outstanding customer service.
